uestion 1

1. What is known as the combination of software tools that lets various programs within an organization communicate with other applications?

   		Web services
   		Internet hot links
   		Internet Tie-ins
   		Binders

4 points

Question 2

1. In value analysis, which of the following activities is defined as value for which the customer is willing to pay?

   		Real value
   		Business value
   		No value

4 points

Question 3

1. A specialized database used for data analysis purposes is called a: ____.

   		data warehouse
   		drill down store
   		document flow
   		document pile
   		data union

4 points

Question 4

1. A deployment flowchart is also known as a(n) ____.

   		Event process chain flowchart
   		Swimlane flowchart
   		ERP flowchart
   		Best practices flowchart

4 points

Question 5

1. Periodically, companies summarize the balances in the books of account. This process is called: ____.

   		Cost accounting
   		Account closure
   		Periodic closure
   		Closing the books
   		Statement wrap-up

4 points

Question 6

1. When doing process mapping, one of the most important tasks is to define the ____. These define which activities are to be included in the process.

   		Scales
   		Process boundaries
   		Legends
   		Scopes

4 points

Question 7

1. In ____, activities associated with overhead cost generation are identified and then records are kept on the costs and on the activities.

   		ABC, activity-based costing
   		BOC, backoffice costing
   		ROTM, run of the mill costing
   		POC, plant operation costing

4 points

Question 8

1. B-to-B e-commerce can feature online bidding. When a company solicits bids for buying commodity raw materials, this is known as:

   		a bidding war
   		an auction
   		a reverse auction
   		an open auction
   		None of the above

4 points

Question 9

1. Which markup language allows for users to define tags?

   		HTML
   		PPR
   		XML
   		MKL

4 points

Question 10

1. What is the minimum acceptable rate of return on a project that a company will accept?

   		Running rate
   		Recount rate
   		Hurdle rate
   		Mortgage rate
   		None of the above

4 points

Question 11

1. What is a company that delivers software applications over the Internet?

   		SSP – Safe Software Provider
   		ISP – Internet Service Provider
   		ASP – Application Service Provider
   		SSL – Secure Socket Layer
   		None of the above

4 points

Question 12

1. SAP’s R/3 helps manage the administration of employees taking time off under a government act that allows compensation for family and medical problems. This act, passed in 1993, is the ____.

   		FIA
   		QOTA
   		FMLA
   		PROBA

4 points

Question 13

1. Each transaction in SAP R/3 gets its own unique number. Document numbers for related transactions are associated in the database. This provides an electronic audit trail for analysts trying to determine the status of an order. This is known as:

   		Uniqueness numbering
   		Document flow
   		Auditing codes
   		Unique codes

4 points

Question 14

1. Beyond the simple tools of flowcharting, a helpful tool called ____ allows one to describe a business process in greater or less detail depending on the task at hand.

   		Hierarchical modeling
   		Drill down staging
   		Detail focused charting
   		Magnifying glass charting