11. An
organization’s process for evaluating the quality systems of key suppliers in
an effort to eliminate incoming inspections can be referred to as:
|
a. |
Quality Systems Certification |
|
b. |
Supply Management |
|
c. |
Supplier Inspection |
|
d. |
Supplier Certification |
12. Benefits
of implementing an effective supplier certification program include all or the
following EXCEPT:
|
a. |
Building long-term |
|
b. |
Reducing time spent on |
|
c. |
Increasing supplier base |
|
d. |
Recognizing excellence |
13. When
using a Weighted Criteria Evaluation System to evaluate suppliers, all of the
following are true EXCEPT:
|
a. |
Select the key dimensions of |
|
b. |
The weights for all |
|
c. |
Evaluate each of the |
|
d. |
Multiply the dimension |
14. A
company using a weighted-criteria evaluation system has established these 5
categories and the appropriate weight in parentheses:
|
Quality (0.30) |
|
|
Responsiveness (0.20) |
|
|
Delivery (0.20) |
|
|
Cost (0.20) |
|
|
Technology (0.10) |
Company X received the
following ratings in each of the five categories: Quality(90),
Responsiveness(80), Delivery(80), Cost(90), Technology(90). What is their total
score?
|
a. |
87.0 |
|
b. |
85.5 |
|
c. |
86.0 |
|
d. |
84.0 |
15. A
company using a weighted-criteria evaluation system has established these 3
categories and the appropriate weight in parentheses: Quality(0.30),
Delivery(0.20), Cost(0.50).
The scores for each category
are shown below. Which of the following companies has the highest total score?
|
a. |
Company A: Quality(90), |
|
b. |
Company C: Quality(70), |
|
c. |
Company B: Quality(70), |
|
d. |
All companies scored the |
16. A
company using a weighted-criteria evaluation system has established these 3
categories and the appropriate weight in parentheses: Quality(0.30),
Delivery(0.40), Cost(0.30).
The scores for each category
are shown below. Which of the following companies has the highest total score?
|
a. |
Company A: Quality(90), |
|
b. |
Company C: Quality(70), |
|
c. |
Company B: Quality(70), |
|
d. |
All companies scored the |
17. A
company using a weighted-criteria evaluation system has established these 5
categories and the appropriate weight in parentheses:
|
Quality (0.25) |
|
|
Responsiveness (0.10) |
|
|
Delivery (0.20) |
|
|
Cost (0.25) |
|
|
Technology (0.20) |
Company X received the
following ratings in each of the five categories: Quality(90),
Responsiveness(90), Delivery(80), Cost(80), Technology(90). What is their total
score?
|
a. |
87.0 |
|
b. |
85.5 |
|
c. |
86.0 |
|
d. |
86.5 |
18. Which
third party certification was adopted by the European Union in 1992 that caused
US suppliers wanting to stay competitive in European Union countries to get
certified?
|
a. |
ISO 14000 |
|
b. |
ISO 9000 |
|
c. |
European Supplier |
|
d. |
EU Third Party Initiative |
19. Direct
benefits of ISO 14000 include:
|
a. |
Reduced defect rates |
|
b. |
Improved on-time delivery |
|
c. |
Reduction of pollution |
|
d. |
All of these |
20. According
to the textbook, which of the following companies utilizes a supplier
development program called Supplier Continuous Quality Improvement (SQDI)
focused on improving the quality of the goods and services purchased and
minimize the time needed to inspect incoming products?
|
a. |
Target |
|
b. |
Boeing |
|
c. |
Intel |
|
d. |
General Motors |
21. The
Hormel company awards their Hormel Food Corporation’s No. 1 Award to their top
supplier. How often to the give this award?
|
a. |
Every year |
|
b. |
Every 6 months |
|
c. |
Every 5 years |
|
d. |
Every 10 years |
22. The
acronym SRM refers to:
|
a. |
Supplier Requisition |
|
b. |
Supplier Relationship |
|
c. |
Shipment Response Monitoring |
|
d. |
Supply chain Relationship |
23. Streamlining
the processes and communications between the buyer and supplier using software
applications that enable these processes to be managed more efficiently and
effectively can be referred to as:
|
a. |
CRM |
|
b. |
SRM |
|
c. |
ISO 9000 |
|
d. |
SCSS |
24. Summers,
Inc. needs to generate a list of good/services purchased per supplier. Which
type software program can the manager consult to obtain the information?
|
a. |
ISO 9000 |
|
b. |
ISO 14000 |
|
c. |
SRM |
|
d. |
SCSS |
25. SRM
software should be capable of:
|
a. |
Automating transactional |
|
b. |
Making information flow |
|
c. |
Integration of the supply |
|
d. |
All of these |
